Patients With CHOC Health Alliance Insurance
For our patients with CHOC Health Alliance, physician signatures are required on our reports to approve the plan of care. Please return signed reports promptly to avoid authorization delays.
Occupational Therapy or Physical Therapy?
Refer upper extremity conditions (hand, wrist, arm, elbow, and shoulder) to Occupational Therapy. All other diagnoses should be referred to Physical Therapy. Our Occupational Therapists specialize in upper extremity care and rehabilitation.
maXum Pediatrics Clinic or Adults Clinic?
Refer patients age 12 and older to our Adults Clinic if they are typically developing and able to follow standard instructions. Patients under 18 with neurological conditions, developmental delays, or other developmental concerns should be referred to our Pediatrics Clinic, which specializes in caring for children and adolescents with these needs.
How Does Aquatic Therapy Work?
We treat offsite at the YMCA in Fullerton. Our therapists may or may not enter the water so we typically treat Adult patients only for safety purposes. If a child or adolescent is referred to participate we will evaluate them here in our clinic to see if they would safely benefit from our Aquatic Therapy services. Aquatic Therapy is typically in a group setting of 5-10 patients at a time working on exercises in a weightless environment.
I Have a Question About Referrals, CPT Codes, or Authorizations
Accurate evaluation CPT codes are required before a patient can be scheduled for an evaluation. Incorrect codes may delay scheduling and the authorization process. If modifications to the CPT codes or authorization are needed, the process can take 1 to 2 weeks to complete, and we may ask your office to assist with modifying the referral, as insurance carriers typically require changes to come from the referring physician. If you have questions regarding referrals, evaluation CPT codes, or authorizations, please contact our Authorizations Department at (714) 646-8319 (Option 1).